Predictive Dialer is an outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected.
VOIO (Voice over Internet Protocol) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Quality DOT approved VoIP phone service for your home or business.
Asterisk is a software implementation of a telephone private branch exchange (PBX); it allows attached telephones to make calls to one another. An open source telephony switching and private branch exchange service for Linux.
CTI (computer-telephony integration), or sometimes simply "computer telephony," is the use of computers to manage telephone calls. The term is used in describing the computerized services of call centers, such as those that direct your phone call to the right department at a business you're calling.